Payments & Refund Policy

1. Introduction

This Payments & Refund Policy outlines the terms and conditions related to any payments, including donations and payments for services like advertising, made to GraffitAid Global Foundation ("we," "us," or "our") through our website and platform (the "Service"). By making a payment or donation, you agree to the terms of this policy.

2. Secure Payment Processing

All financial transactions on our Service are processed through secure, third-party payment gateways (e.g., Stripe, PayPal, PayU). We are committed to ensuring the security of your financial information.

• We do not collect, store, or have access to your full credit card numbers, bank account details, or other sensitive financial information.
• Your payment details are encrypted and securely handled by our payment partners, who are compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
• We only receive information necessary to confirm your payment, such as a transaction ID, payment status, and the amount paid.

3. Policy on Donations

GraffitAid is a mission-driven organization that relies on the support of our community to operate and grow. Donations are voluntary contributions made to support our cause.

All donations made to GraffitAid Global Foundation are final and non-refundable.

Once a donation is processed, the funds are immediately allocated to support our operational costs, platform development, and mission-driven initiatives. As a non-profit organization, this policy ensures that we can responsibly manage and deploy the funds we receive to create a lasting impact. We do not offer refunds if you change your mind or for any other reason. If you believe a processing error has occurred, please contact us immediately.

4. Payments for Services (e.g., Advertising)

We may offer paid services, such as panel advertising, sponsored campaigns, or premium features. The specific terms, conditions, and refund eligibility for these services will be clearly stated at the time of purchase and in any separate agreement governing that service.

• Unless otherwise specified, payments for services are also non-refundable.
• Any potential for a partial or full refund will be handled on a case-by-case basis and is subject to the terms of the specific service agreement.

5. Transaction Currency and Taxes

All transactions are processed in the currency displayed at the time of payment. You are responsible for any fees or currency conversion charges that may be applied by your financial institution. Furthermore, you are responsible for any taxes that may apply to your payment or donation in your jurisdiction.

6. Changes to This Policy

We reserve the right to modify this Payments & Refund Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of the Service to make payments or donations after any changes constitutes your acceptance of the new policy.

7. Contact Us

If you have any questions or concerns about a payment or this policy, please do not hesitate to contact us.

GraffitAid Global Foundation
Email: contact@graffitaid.com (Please include "Payment Inquiry" in your subject line)